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Frequently Asked Questions

Frequently Asked Questions

Hiring an HVAC contractor involves trust, safety, and a long-term investment in your home. This FAQ page answers common questions homeowners ask about HVAC service, licensing, warranties, pricing, and what to expect when working with Whirlwind Heating & Cooling.

All answers are based on verified credentials, published service policies, and professional HVAC standards.

Licensing and Contractor Credentials

Yes. Whirlwind Heating & Cooling is a licensed Oregon contractor operating under Oregon Construction Contractors Board license #225629, verified as active and in good standing.
CCB licensing helps protect homeowners by ensuring the contractor meets state standards and is accountable for their work. Licensed contractors are subject to oversight and must follow Oregon construction laws.
Homeowners can verify Whirlwind Heating & Cooling’s license through third-party platforms such as BuildZoom, which confirms the active CCB license status.

Technician Training and Certification

Yes. Whirlwind Heating & Cooling employs NATE-certified technicians.

NATE, or North American Technician Excellence, is a nationally recognized certification that tests real-world HVAC knowledge. Certification requires passing industry exams and ongoing education.

Certified technicians are trained to diagnose issues accurately, install systems properly, and follow manufacturer requirements. This helps improve system performance and reduce the risk of installation or repair errors.

Warranties and Satisfaction Guarantees

Yes. Services provided by Whirlwind Heating & Cooling are backed by a customer satisfaction guarantee. If a service does not meet expectations, the issue is addressed professionally.
Warranty coverage varies by system type. Whirlwind Heating & Cooling provides parts and labor warranties on qualifying installations, including ductless systems.
Most HVAC manufacturers require systems to be installed and maintained according to their specifications. Proper installation and regular maintenance help keep manufacturer warranties valid.

Pricing, Estimates, and Financing

Yes. Whirlwind Heating & Cooling offers free estimates so homeowners can understand costs before making decisions.
No. Pricing is explained clearly before work begins. Homeowners are informed of costs, scope, and options in advance.
Yes. Financing is available through GreenSky, a third-party consumer financing provider. Financing approval and terms are determined by GreenSky, not Whirlwind Heating & Cooling.

Accepted payment methods include:

  • Cash

  • Credit cards

  • Debit cards

  • Mobile payment options

These payment methods are verified through third-party business directories.

Still Have Questions?

If you have questions not covered here, Whirlwind Heating & Cooling is happy to help. Our team believes informed homeowners make better decisions.

Contact us today to ask questions or schedule a free estimate with a licensed, certified HVAC contractor serving Woodburn, OR and surrounding areas.